Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team.
Job Responsibilities:
- Manage a high volume of calls in a timely and efficient manner
- Accurately identify and address customer needs
- Conduct thorough investigations into customer issues
- Provide effective solutions to resolve customer concerns
- Maintain detailed records of customer interactions within the call center database
- Consistently meet performance targets for quality conversations
Qualifications:
- 1-2 years of experience in a call center or customer service environment
- Demonstrated passion for social media engagement and human interaction
- Willingness to relocate to Yogyakarta, Indonesia
- Flexibility to work in a rotating shift schedule, including graveyard hours
- Fluency in Thai, Vietnamese, and English
- Open to applicants of Thai and Vietnamese nationality only
if you interested, please send your CV
to: t.arief@peoplesearchinternational.com
subject: Customer Service Representatives
Note: Only shortlisted candidates will be contacted by our recruiters
Fill out the form below to submit your CV: