Customer Service Representatives – BPO company

Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team.

Job Responsibilities:

  • Manage a high volume of calls in a timely and efficient manner
  • Accurately identify and address customer needs
  • Conduct thorough investigations into customer issues
  • Provide effective solutions to resolve customer concerns
  • Maintain detailed records of customer interactions within the call center database
  • Consistently meet performance targets for quality conversations


  • 1-2 years of experience in a call center or customer service environment
  • Demonstrated passion for social media engagement and human interaction
  • Willingness to relocate to Yogyakarta, Indonesia
  • Flexibility to work in a rotating shift schedule, including graveyard hours
  • Fluency in Thai, Vietnamese, and English
  • Open to applicants of Thai and Vietnamese nationality only

if you interested, please send your CV
subject: Customer Service Representatives

Note: Only shortlisted candidates will be contacted by our recruiters

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