Channel Management – Assistant Manager
Location: Medan, Indonesia (Full-Time | Work From Office)
Key Responsibilities
- Lead and oversee daily operations across multiple retail stores to ensure operational excellence and consistent service quality.
- Manage, coach, and develop store supervisors to achieve business targets and high customer satisfaction.
- Drive initiatives to increase store traffic, sales transactions, and overall retail performance.
- Monitor operational KPIs, inventory, compliance, and customer feedback, implementing continuous improvements where required.
- Collaborate with cross-functional teams to ensure smooth execution of promotions, campaigns, and customer experience initiatives.
- Lead store-related projects including new store openings, renovations, and operational improvement programs.
- Ensure all stores comply with company policies, safety standards, and regulatory requirements.
- Build and maintain strong relationships with internal stakeholders and business partners to support long-term business growth.
Requirements
- Bachelor’s Degree in Business Administration, Retail Management, Operations, or a related discipline.
- Minimum 5 years of experience in retail or operations management, including at least 3 years in a leadership role.
- Proven experience managing multiple stores, branches, or outlets with sizeable operational teams.
- Strong understanding of retail operations, operational KPIs, inventory management, merchandising, and customer experience.
- Demonstrated leadership, coaching, communication, and stakeholder management skills.
- Strong analytical, problem-solving, and project management capabilities.
- Candidates from retail, FMCG, direct selling, banking (Branch Manager), or other customer-facing multi-site operations are encouraged to apply.
Why Join Our Client?
- Join a well-established multinational organization with strong career development opportunities.
- Lead a multi-location retail operation and drive impactful business transformation initiatives.
- Attractive compensation package, performance bonus, comprehensive insurance, and additional employee benefits.
Interested candidates are invited to send their updated CV to:
t.arief@peoplesearchinternational.com