Sales & Marketing Director
Leading Hajj & Umrah Travel Agency | South Jakarta
Our client is a leading travel agency specializing in Hajj and Umrah services, with its office located in South Jakarta. As part of its continued growth, the company is seeking an experienced Sales & Marketing Director to lead its commercial strategy, strengthen its market presence, and drive sustainable revenue growth.
Key Responsibilities
- Lead the overall sales, marketing, branding, and PR strategy to strengthen the company’s position in the Hajj, Umrah, and travel industry.
- Develop and execute effective lead-generation strategies through digital marketing, partnerships, events, referral programs, and other relevant channels.
- Create innovative marketing and promotional programs to increase lead conversion and customer acquisition.
- Develop competitive and profitable pricing strategies for Hajj, Umrah, and travel packages.
- Oversee the entire sales process and lead conversion activities to achieve agreed sales and closing targets.
- Ensure an effective customer journey from initial enquiry and registration through post-sales engagement and retention, with a strong focus on customer satisfaction and loyalty.
- Identify and develop strategic partnerships and new business opportunities to expand market reach.
- Lead, coach, and evaluate the Sales & Marketing team to achieve annual revenue and commercial targets.
- Monitor market trends, customer behaviour, competitors, and sales performance to support data-driven business decisions.
- Prepare and present regular sales, marketing, and commercial performance reports to senior management.
Qualifications
- Bachelor’s degree in Business, Management, Marketing, or a related field; a Master’s degree is an advantage.
- Minimum 5–7 years of relevant experience in the tour & travel industry, with strong exposure to the Hajj and Umrah travel sector.
- Proven experience in sales, marketing, business development, and revenue growth.
- Strong strategic thinking, market analysis, and data-driven decision-making capabilities.
- Strong leadership skills with experience managing and developing commercial teams.
- Excellent negotiation, communication, and business partnership skills.
- Target-oriented, commercially minded, and comfortable working with measurable KPIs.
- Fluent spoken and written English is required; Arabic language capability will be an advantage.
3 Reasons to Apply
Take ownership of the sales and marketing direction of an established Hajj & Umrah travel business and play a key role in its future growth.
Lead initiatives across branding, digital marketing, partnerships, customer acquisition, and revenue development, with the opportunity to make a measurable commercial impact.
Combine your commercial expertise with an industry that helps customers undertake one of the most important spiritual journeys of their lives.
Location
South Jakarta, Indonesia
Interested?
Qualified candidates are invited to submit their updated CV to t.arief@peoplesearchinternational.com.
All applications will be treated with strict confidentiality.