Role: Training Manager
Client: Family Water Park in Bali
Key Responsibilities:
- Design and implement training programs to enhance employee skills and knowledge.
- Develop training materials, manuals, e-learning modules, and workshops.
- Ensure training content aligns with company goals and industry best practices.
- Conduct training needs assessments to identify skill gaps and development opportunities.
- Collaborate with department heads to tailor training programs for different teams.
- Analyze employee performance data to evaluate training effectiveness.
- Lead in-person training sessions, workshops, and onboarding programs.
- Utilize various instructional methods to accommodate different learning styles.
- Engage employees through interactive learning techniques.
- Measure training effectiveness using feedback, assessments, and performance metrics.
- Continuously refine training materials based on participant feedback and business needs.
- Stay updated on industry trends and incorporate best practices into training programs.
- Ensure all training programs comply with company policies and industry regulations.
- Manage employee certifications, licenses, and compliance-related training.
- Lead and mentor training specialists or facilitators.
- Work closely with HR and management to support employee development initiatives.
- Partner with external training vendors when necessary.
Preferred Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
- HR and training certification.
- Minimum of five years of experience in a similar role, preferably in the hospitality industry.
- Understanding of guest service standards, hospitality operations, and brand guidelines.
- Experience in designing, implementing, evaluating, and conducting training programs across various departments.
- Proficiency in Learning Management Systems (LMS) and e-learning tools.
- Ability to work effectively with a diverse team in a fast-paced environment.
If you interested, please send your CV
to: t.arief@peoplesearchinternational.com
subject: Training Manager
Note: Only shortlisted candidates will be contacted by our recruiter