Our client is a Family Theme Park in Jakarta, and they are looking for an IT Operation Lead with following responsibilities and requirements
Working responsibilities:
- Provide technical leadership to the IT Operations team that provides system operations, change management, configuration management, user support, IT security, database administration, and training.
- Ensure all the process comply with IT policy and audit
- Monitor and address incident and change management activities using an ITSM software.
- Facilitate day to day management responsibilities including team support, feedback, open discussions, planning and prioritization
- Ensure all the infrastructure and network maintained well
- Acting as an escalation point providing sufficient levels of technical know-how to assist in root cause identification and permanent resolution of issues
- Doing BCP/DRP testing
- Updating knowledge with the latest technology to support the business
- Preserve assets, information security and control structures
- Work closely with the IT Head who maintains the Operations project schedule, budget, resource plan, and deliverables compliance
- Maintain a hardware and software license inventory
Requirements:
- Education : Min S1 Technic Information/System Information
- Experience : Proven working experience as an IT Operation Lead or relevant experience – minimum 3 years
- Hands-on experience with computer networks, network administration and network installation
- Good Communication skills – English & Bahasa Indonesia
- CCNA, CompTIA A+, MCSE and ITIL Certifications are preferred
- Strong technical background in systems administration and software application support
If you are interested, please send your CV to: t.arief@peoplesearchinternational.com
Subject: IT Operation Leader
Note: Only shortlisted candidates will be contacted by our recruiters
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