IT Operation Leader – Family Theme Park Jakarta

Our client is a Family Theme Park in Jakarta, and they are looking for an IT Operation Lead with following responsibilities and requirements

Working responsibilities:

  • Provide technical leadership to the IT Operations team that provides system operations, change management, configuration management, user support, IT security, database administration, and training.
  • Ensure all the process comply with IT policy and audit
  • Monitor and address incident and change management activities using an ITSM software.
  • Facilitate day to day management responsibilities including team support, feedback, open discussions, planning and prioritization
  • Ensure all the infrastructure and network maintained well
  • Acting as an escalation point providing sufficient levels of technical know-how to assist in root cause identification and permanent resolution of issues
  • Doing BCP/DRP testing
  • Updating knowledge with the latest technology to support the business
  • Preserve assets, information security and control structures
  • Work closely with the IT Head who maintains the Operations project schedule, budget, resource plan, and deliverables compliance
  • Maintain a hardware and software license inventory


  • Education : Min S1 Technic Information/System Information
  • Experience : Proven working experience as an IT Operation Lead or relevant experience – minimum 3 years
  • Hands-on experience with computer networks, network administration and network installation
  • Good Communication skills – English & Bahasa Indonesia
  • CCNA, CompTIA A+, MCSE and ITIL Certifications are preferred
  • Strong technical background in systems administration and software application support

If you are interested, please send your CV to:
Subject: IT Operation Leader

Note: Only shortlisted candidates will be contacted by our recruiters

Fill out the form below to submit your CV: